Terms of Service
Last Updated: December 3, 2024
1. Acceptance of Terms
By accessing and using Tareno ("the Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.
2. Description of Service
Tareno is a social media management platform that enables users to:
- Connect and manage multiple social media accounts (Twitter, Facebook, Instagram, LinkedIn, TikTok, YouTube, Threads)
- Schedule and publish content across multiple platforms
- Analyze performance metrics and engagement
- Collaborate with team members on content creation
- Access AI-powered content assistance
3. User Accounts
3.1 Account Creation
To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Responsibility
You are solely responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
3.3 Age Requirement
You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent that you are at least 18 years of age.
4. Social Media Account Connections
When you connect your social media accounts to Tareno:
- You grant us permission to access and manage your connected accounts on your behalf
- You remain responsible for compliance with each platform's terms of service
- You can revoke access at any time through your account settings
- We will only perform actions you explicitly authorize
5. User Content
5.1 Your Content
You retain all rights to the content you create, upload, or schedule through the Service. By using the Service, you grant us a limited license to store, process, and publish your content as necessary to provide the Service.
5.2 Content Restrictions
You agree not to post content that:
- Violates any laws or regulations
- Infringes on intellectual property rights
- Contains malware, viruses, or harmful code
- Is defamatory, harassing, or abusive
- Violates the terms of service of connected social media platforms
6. Subscription and Payment
6.1 Subscription Plans
Tareno offers various subscription plans with different features and pricing. Current pricing is available on our website.
6.2 Payment Processing
All payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service. We do not store your credit card information on our servers. Subscriptions are billed in advance on a monthly or annual basis.
6.3 Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless cancelled. You authorize us to charge your payment method on file for all renewal fees.
6.4 Cancellation and Refunds
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial subscription periods.
7. Prohibited Uses
You agree not to:
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to the Service or other users' accounts
- Interfere with or disrupt the Service or servers
- Use automated systems (bots) to access the Service without permission
- Reverse engineer, decompile, or disassemble any part of the Service
- Resell or redistribute the Service without authorization
- Post content that contains malware, viruses, or harmful code
- Engage in any activity related to child sexual abuse and exploitation (CSAE)
8. Intellectual Property & DMCA
The Service, including its design, features, and functionality, is owned by Tareno and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or create derivative works without our express permission.
We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe content on our Service infringes your copyright, please contact us at legal@tareno.co with the following information:
- Description of the copyrighted work you claim has been infringed
- Description of where the infringing material is located on our Service
- Your contact information
- A statement that you have a good faith belief the use is not authorized
- A statement, under penalty of perjury, that the information is accurate
9. Third-Party Services
The Service integrates with third-party social media platforms and services. We are not responsible for the availability, content, or practices of these third-party services. Your use of third-party services is subject to their respective terms and policies.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.
11. Limitation of Liability
To the maximum extent permitted by law, Tareno shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
12. Indemnification
You agree to indemnify and hold harmless Tareno from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.
13. Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason. Upon termination, your right to use the Service will immediately cease.
14. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.
16. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@tareno.co
Company: Tareno
Country: Germany
For support: support@tareno.co
For privacy matters: privacy@tareno.co